Quy tac bao ve nguoi tieu dung
Theo quy dinh bao ve quyen loi nguoi tieu dung trong linh vuc van tai va ung dung dat xe.
Thong tin cong khai
Website hien thi ten cong ty, MST, GPKDVT (khi co), hotline khieu nai tren moi chuyen dat xe.
Gia cuoc
Cuoc uoc tinh hien thi truoc khi xac nhan. Bang gia theo tung loai dich vu (Car, Premium) duoc cong bo.
Khieu nai
Hotline 19001234 — tiep nhan 24/7 trong giai doan pilot. Thoi gian phan hoi muc tieu: 24 gio lam viec.
Hoa don
Sau moi chuyen hoan thanh, khach nhan hoa don dien tu (mock trong giai doan dev).